Shipping, Freight & Digital Delivery Policy.
Effective Date: January 1, 2026 • Last Updated: September 16, 2026.
Instant Digital Delivery
2M digital pixel allocations are rendered on the live 2D/3D map canvas instantly post payment.
Pan-India Logistics SLA
Partnered with BlueDart, Delhivery, and Spoton for surface & air cargo with live GPS tracking.
Transit Insurance Covered
100% transit insurance coverage on all B2B shipments against damage or loss in transit.
1. Digital Asset & 2M Map Delivery
Digital products on 2M Pixel World (pixel allocations, 3D WebGL skyscraper plots, founding rank badges) require no physical shipping.
- Delivery Timeline: Instant digital publishing within 60 seconds of checkout completion.
- Confirmation Artifacts: Official Tax Invoice, GST E-Invoice link, and Digital Ownership Certificate delivered via email.
2. Physical Freight & B2B Dispatch SLAs
For physical merchandise, contract manufacturing orders, and raw material consignments:
Standard products dispatch within 2 to 4 business days. Custom manufactured goods dispatch according to agreed Purchase Order (PO) manufacturing lead times (typically 5 to 14 business days).
All consignments exceeding ₹50,000 INR are accompanied by statutory GST E-Way Bills, Material Test Certificates (MTC), and Packing Lists.
Freight costs are explicitly detailed in the final Purchase Order quote prior to payment confirmation, calculate based on volumetric weight ($L \times W \times H / 5000$) or actual weight.
3. Tracking & Delivery Inspection
Upon dispatch, live GPS tracking links and Air Waybill (AWB) numbers are updated in the Buyer Portal and dispatched via WhatsApp and SMS.
Buyers must inspect outer tamper-evident seals upon arrival. In case of damaged outer packaging, buyers should mark "Received Damaged" on the Proof of Delivery (POD) slip before notifying logistics@rishalbabu.com.
Questions about consignment dispatch or freight tracking?
Contact our logistics desk at logistics@rishalbabu.com or call +91 94918 43434.